WhatsApp Channe

Connect with your customers through the fastest and most effective communication channel: the WhatsApp Channel

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Instant and Direct Communication with the Message34 WhatsApp Channel

Now you can reach your customers not only via email but also directly through the WhatsApp Channel. Deliver your campaigns, announcements, or special offers through this channel your members use every day.

Send messages that capture your customers’ attention at the right time, increase engagement rates, and strengthen your conversions.
With the WhatsApp Channel, you gain the opportunity to communicate more personally, more quickly, and more effectively.

WhatsApp Business API and Integration Requirements

To send messages via the Message34 WhatsApp Channel:

  • Verified WhatsApp Business Account (through Facebook Business Manager)
  • Business information verified by Meta
  • Registered phone number
  • Technical setup with Message34 integration

Once these requirements are met, the WhatsApp Business API enables high-volume and professional message delivery.

The WhatsApp Channel is not just a messaging app; it is a conversion tool that strengthens your sales and marketing processes.

Example use cases:

  • Special Occasion Messages: Send personalized discount codes on birthdays, holidays, or anniversaries.
  • Cart Reminders: Recover abandoned carts by sending reminders to your e-commerce customers
  • Order and Shipping Notifications: Share order confirmations and shipping tracking links via the WhatsApp Channel.
  • Event and Campaign Announcements: Quickly promote new product launches or limited-time campaigns.
  • Customer Service: Provide support through the WhatsApp Channel to increase customer satisfaction.

Approval & Verification Scenarios

  • Two-Factor Authentication (2FA/OTP)
  • Transaction Approval (e.g., high-value orders)
  • Contract/Terms Confirmation
  • Appointment Confirmation
  • Address/Subscription Change Approval

You can easily manage these processes with Meta-approved template messages and interactive buttons.

Advantages

  • Instantly delivered messages
  • High open and engagement rates
  • Customizable content
  • Easy management from a single dashboard
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